Shipping & Delivery Policy

At KV Queens Wardrobe, we are committed to delivering your orders safely and on time.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation of payment.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Customers will receive order confirmation and shipping updates through the contact details provided at checkout.

2. Delivery Time

• Within Hyderabad: Approximately 1–3 business days.
• Other locations in India: Approximately 3–7 business days.
• Delivery timelines may vary depending on the courier service, location, weather, holidays, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before the order is confirmed.
• Promotional offers may include free shipping for eligible orders.

4. Order Tracking

Once your order is shipped, we will provide tracking details whenever available. Customers can use the tracking information to monitor their delivery status.

5. Delivery Delays

KV Queens Wardrobe is not responsible for delays caused by courier partners, incorrect/incomplete addresses, natural events, public holidays, or other circumstances beyond our control.

6. Incorrect Address

Customers are responsible for providing the correct name, address, phone number, and other delivery details. Additional shipping charges may apply if an order needs to be re-shipped due to an incorrect or incomplete address.

7. Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible with photographs/videos of the package and product.

8. Contact Us

For any shipping or delivery-related queries, please contact KV Queens Wardrobe through our official customer support channels.

Thank you for shopping with KV Queens Wardrobe.