Privacy Policy

At KV Queens Wardrobe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order with us.

1. Information We Collect

When you interact with KV Queens Wardrobe, we may collect information such as:

• Name
• Mobile/WhatsApp number
• Email address
• Delivery address
• Billing details
• Order and purchase information
• Payment-related information
• Product preferences and enquiries
• Information you voluntarily provide through our website, WhatsApp, Instagram, or other communication channels

We only request information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm orders and payments
• Contact you regarding your purchase
• Respond to enquiries and customer-support requests
• Provide information about new arrivals, offers, and promotions, where permitted
• Improve our products, services, website, and customer experience
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. KV Queens Wardrobe does not intentionally store complete card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials.

Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

• Delivery and courier partners
• Payment service providers
• Website, hosting, and technology providers
• Customer-support or business-service providers
• Government or legal authorities when required by applicable law

Only information reasonably necessary for the relevant purpose will be shared.

5. Cookies and Website Data

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

When information is no longer required, we may delete or securely dispose of it, subject to applicable law.

8. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to information held about you, requesting correction of inaccurate information, and withdrawing consent where processing is based on consent.

Requests can be made using the contact details provided below.

9. Marketing Communications

If you choose to receive promotional communications from KV Queens Wardrobe, we may contact you about new collections, offers, discounts, and other updates.

You may request to stop receiving promotional communications at any time.

10. Children’s Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate authorization where required by applicable law.

11. Third-Party Links

Our website or social-media pages may contain links to third-party websites, payment providers, social-media platforms, or other services.

KV Queens Wardrobe is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies.

12. Changes to This Privacy Policy

KV Queens Wardrobe may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

We will make reasonable efforts to respond to privacy-related requests within the applicable legal requirements.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.